Terms of use

1. About These Terms

These Terms of Use govern your access to and use of the Parallell website at parallellassets.com and any associated pages or subdomains operated by Parallell Property Intelligence (“Parallell”, “we”, “us”, “our”). By accessing or using this website you agree to be bound by these Terms. If you do not agree, please do not use the website.

These Terms of Use apply to the website only. The terms governing Parallell’s services, including scanning, inventory, inspection, maintenance, and platform access, are set out in Parallell’s Terms and Conditions of Service, available separately.

2. Who We Are

Parallell is a London-based property intelligence company providing professional property documentation, digital inventory, inspection, and maintenance coordination services to landlords, property managers, and estate agents in the UK private rental sector. Our contact details are: contact@parallellassets.com.

3. Use of This Website

You may use this website for lawful purposes only and in a manner that does not infringe the rights of others or restrict or inhibit their use of the website. You must not use this website to transmit any unsolicited commercial communications, to collect data about other users, to attempt to gain unauthorised access to any part of the website or its underlying systems, or to upload or transmit any content that is unlawful, harmful, defamatory, or otherwise objectionable.

We reserve the right to suspend or restrict access to the website at any time without notice.

4. Intellectual Property

All content on this website — including text, images, graphics, the Parallell wordmark and logo, the website design, and all other materials — is owned by or licensed to Parallell and is protected by copyright and other intellectual property laws. Nothing on this website transfers any intellectual property rights to you.

You may view, print, and download content from this website for your own personal, non-commercial use only. You may not reproduce, distribute, modify, publish, or otherwise use any content from this website for commercial purposes without our prior written consent.

5. Information and Accuracy

The information on this website is provided for general informational purposes only. While we make every effort to ensure the content is accurate and up to date, we make no representations or warranties about the completeness, accuracy, reliability, or suitability of the information for any particular purpose.

Pricing information on this website is indicative. All confirmed prices are provided in writing before any work begins. Parallell reserves the right to update pricing at any time without prior notice on the website.

Nothing on this website constitutes legal, financial, tax, or professional advice. You should obtain appropriate professional advice before making any decision in connection with your property.

6. Third Party Links

This website may contain links to third party websites, including Matterport, Base44, and other external resources. These links are provided for convenience only. Parallell has no control over the content of those websites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. The inclusion of a link does not imply any endorsement by Parallell of the linked website or its content.

7. Limitation of Liability

To the fullest extent permitted by law, Parallell excludes all liability for any loss or damage arising out of or in connection with your use of this website, including but not limited to any direct, indirect, incidental, or consequential loss or damage, loss of data, loss of profit, or damage to your computer or device caused by any virus or other malicious code.

Your use of this website is entirely at your own risk.

8. Website Availability

We make no guarantee that this website will be continuously available or free from errors. We reserve the right to suspend, withdraw, or modify the website or any part of it at any time without notice. We will not be liable to you if the website is unavailable at any time or for any period.

9. Privacy

Your use of this website is also governed by our Privacy Policy, available at parallellassets.com/privacy-policy. By using this website you confirm that you have read and understood our Privacy Policy.

10. Cookies

This website uses cookies to enhance your experience. By continuing to use the website you consent to our use of cookies in accordance with our Privacy Policy. You can control cookies through your browser settings at any time, though disabling certain cookies may affect website functionality.

11. Contact Form and Enquiries

When you submit an enquiry through our contact form or by email, you are providing us with your personal information voluntarily. We will use that information to respond to your enquiry and in accordance with our Privacy Policy. We will not add you to any marketing list without your explicit consent.

12. Changes to These Terms

We may update these Terms of Use at any time. The current version will always be available at parallellassets.com/terms-of-use. Your continued use of the website after any changes constitutes your acceptance of the revised Terms.

13. Governing Law

These Terms of Use and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the law of England and Wales. You agree that the courts of England and Wales shall have exclusive jurisdiction to resolve any dispute.

14. Contact

If you have any questions about these Terms of Use, please contact us at contact@parallellassets.com.